Terms & Conditions

All users of this site agree that access to the site and use of this site are subject to the following terms and general conditions and any other applicable law. Use of this site constitutes your approval. If you do not agree with these terms and conditions, please do not use Alvéole's website.

Shipping & Returns

We offer free shipping on orders over $50.
If an item of the order is damaged during shipping, is incorrect or not present, you must contact at info@alveole.buzz upon receiving the package for discussing a refund or exchange.

The limit on returns is 30 days. You can mail in your return to the address below. Please note that you will need to pay to ship the return to us and make sure you communicate with us before returning any items. Reimbursements can take up to 10 days to show up on your credit card statement. 

Alvéole - Customer Experience
8566 Avenue de l'Esplanade
Montreal, QC, Canada
H2P 2R8

Alvéole will send you a notification for the delivery dates of your products but can not be held responsible if the box is not recovered at the shipping address.
For every items on sale, it is considered as a final sale and no exchange or returns will be allowed. Shipping will take between 5-6 days for Canada and up to 2 weeks for international shipping.


The entire contents of this website including text, but not limited to text, including graphics and codes are under the law copyright as a collective work under Canadian law and other laws on the Rights of 'Author, and is the property of Alvéole.
Permission is granted to electronically copy and print portions of this website only if the goal is personal, or buy or promote the products of Alvéole. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Alvéole.